This course focuses on workforce management, including networking and relationship building, monitoring workplace health and safety, engaging in continuous improvement of business operations, developing work goals and priorities, implementing a high standard of customer service delivery, providing confidence and support through strong leadership, and establishing and promoting a team environment.
CRICOS: 103962D
QUALIFICATION COURSE: BSB40520
Duration: 30 weeks
Classes: Delivered over 2 days a week
Intakes: Monthly
This comprehensive course focuses on operational management, including people performance, managing diversity within a team, human resources and recruitment, effective personal planning and career development, enabling a safe working environment, implementing plans and objectives, developing a high standard of customer service, providing support to a team, and promoting team effectiveness.
CRICOS: 104204A
QUALIFICATION COURSE: BSB50420
Duration: 30 weeks
Classes: Delivered over 2 days a week
Intakes: Monthly
The course covers senior or managerial responsibilities, including development and change within organisations, innovation and improvement, managing finances, implementing diversity policies, developing sustainability policies, developing and implementing a strategic plan, human resource systems and planning, and developing marketing plans.
CRICOS: 105454H
QUALIFICATION COURSE: BSB60420
Duration: 60 weeks
Classes: Delivered over 2 days a week
Intakes: Monthly (prerequisite required)
EET has been providing Management training to students and industry for over 10 years. We offer courses from Certificate IV to Advanced Diploma level, which cover everything from team leader and supervisory staff to senior management levels.
The Leadership and Management programs at Elston Education & Training are directed at those who want to develop the knowledge and skills needed to provide leadership and guidance to others, and take responsibility for the effective functioning and performance of a team and relevant work outcomes.
Our Trainers and Assessors are highly qualified and experienced and they use their industry experience to provide you with practical knowledge and skills.
These comprehensive courses focus on areas such as workforce management, workplace health and safety, continuous improvement of business operations, customer service delivery, people performance, diversity, human resources and promoting team effectiveness.
For more information, please click on the Course information brochure below, or contact or the Marketing Team on 07 5570 6313.
All Content Copyright © 2025 Crumps International Pty Ltd t/a Elston Education and Training (EET) | RTO: 31634 | CRICOS: 03021D
Southport Campus: Trade School
4/127 Olympic Circuit | Southport
QLD 4215 Australia
Surfers Paradise Campus:
Level 5, 50 Appel Street | Surfers Paradise
QLD 4217 Australia
Find out exactly what you’ll pay — no hidden fees ELICOS, VET & Trades course packages available Included Job Support to boost your work opportunities
